Shipping policy

Effective Date: July 18, 2026

Thank you for choosing Print Riot. Every order is custom-made, and we work hard to produce and deliver your products as quickly as possible.

ORDER PROCESSING

All products are made to order. Production begins only after:
• Payment or required deposit has been received.
• Artwork has been approved (if applicable).
• All order details have been confirmed.

Standard production time is typically 3–7 business days, depending on the product, order size, and current production schedule.

Rush production may be available for an additional fee. Please contact us before placing your order to confirm availability.

SHIPPING

Once production is complete, your order will be shipped using the shipping method selected at checkout.

Shipping transit times vary depending on your location and the carrier selected. Estimated delivery dates provided at checkout are estimates only and are not guaranteed.

LOCAL PICKUP

We offer FREE local pickup for customers in the San Antonio, Texas area.

You will receive an email or text notification when your order is ready for pickup. Please do not arrive until you have received confirmation that your order is complete.

SHIPPING RATES

Shipping charges are calculated during checkout based on:
• Package weight
• Package dimensions
• Shipping destination
• Selected shipping service

Any applicable shipping fees will be displayed before you complete your purchase.

ORDER TRACKING

Once your order ships, you will receive a shipping confirmation email containing your tracking number, if available.

Please allow up to 24 hours for tracking information to become active.

SHIPPING DELAYS

While we strive to meet every estimated delivery date, Print Riot is not responsible for delays caused by:
• Weather conditions
• Carrier delays
• Holidays
• Customs processing (for international orders)
• Supplier inventory shortages
• Natural disasters
• Other circumstances beyond our control

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing an accurate shipping address.

If an incorrect or incomplete address is provided, additional shipping charges may apply if the package is returned and needs to be reshipped.

Print Riot is not responsible for orders delivered to an address provided incorrectly by the customer.

LOST OR DAMAGED PACKAGES

If your package arrives damaged, please contact us within 7 days of delivery.

Please include:
• Your order number
• Photos of the damaged package
• Photos of the damaged product(s)

If a package is lost during transit, please contact us as soon as possible. We will assist in filing a claim with the shipping carrier when appropriate.

INTERNATIONAL SHIPPING

International shipping may be available for select products.

Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country.

Print Riot

Website: https://printriot.co

Email: contactus@printriot.co

Phone: (210) 802-5453