Refund policy

Effective Date: July 18, 2026

At Print Riot, every product is custom-made to your specifications. Because each order is personalized, we encourage customers to carefully review all order details before approving artwork and placing an order.

CUSTOM PRODUCTS

All custom products—including custom apparel, DTF transfers, vinyl banners, stickers, decals, yard signs, signs, and other personalized items—are made specifically for you.

For this reason, all custom sales are final and are not eligible for returns or refunds, except in the event of a verified production defect or an error made by Print Riot.

PROOF APPROVAL

Before production begins, you may receive a digital proof for approval.

By approving your proof, you confirm that all details are correct, including:
• Spelling
• Grammar
• Artwork
• Colors
• Sizing
• Placement
• Quantity

Print Riot is not responsible for errors that appear in artwork or proofs approved by the customer.

PRODUCTION ERRORS

If we make an error during production or your order arrives with a manufacturing defect, please contact us within 7 days of receiving your order.

Include:
• Your order number
• A description of the issue
• Clear photographs of the affected item(s)

After reviewing your claim, Print Riot may, at its sole discretion:
• Reprint the affected item(s)
• Replace the affected item(s)
• Issue a full or partial refund

ITEMS NOT ELIGIBLE FOR REFUNDS

Refunds or replacements will not be provided for:
• Customer-approved artwork errors
• Misspellings or incorrect information approved in the proof
• Incorrect sizes ordered by the customer
• Minor color variations between digital screens and printed products
• Normal variations in garment color, fabric, or print placement within industry standards
• Customer-supplied artwork with low resolution or poor print quality
• Delays caused by shipping carriers
• Orders returned due to an incorrect shipping address provided by the customer
• Change of mind after production has begun

CUSTOMER-SUPPLIED ITEMS

If you provide your own garments or products for printing, they are accepted at your own risk.

While we take every precaution during production, Print Riot is not responsible for damage, defects, or loss that may occur during the printing or heat transfer process. No refunds or replacements will be issued for customer-supplied items.

ORDER CANCELLATIONS

Orders canceled before production begins may qualify for a refund, less any artwork, design, or administrative fees already incurred.

Once production has started, custom orders cannot be canceled or refunded.

SHIPPING

Shipping charges are non-refundable once an order has shipped.

If a package is lost or damaged during transit, please contact us promptly. We will assist you in filing a claim with the shipping carrier when applicable.

Print Riot

Website: https://printriot.co

Email: contactus@printriot.co

Phone: (210) 802-5453